Photograph of an elderly woman on purchasing an item over the phone with a credit card.RelayPartner.org Photograph of a key pad to a telephone.

Relay Partner.org


Partner Participating States:
Georgia Relay
Virginia Relay

Why Join Relay Partner
There is no charge to become a Relay Partner or to have access to the materials for training and education. Your business doesn't need special equipment for relay calls, other than standard business phones. Relay Partner ensures fewer hang ups for relay users—but your business can benefit too.

Connecting with more customers
No one wants to miss an opportunity to generate more business. People throughout your state who are deaf, hard of hearing or speech disabled are potential customers.They can make relay calls 24 hours a day, 365 days a year and place or receive all types of calls: local, long-distance and international. Every time a relay user calls a Relay Partner, it can be a beneficial business connection.

As a Relay Partner, your business will be added to a statewide list of Partners for use by people who are deaf, hard of hearing or speech disabled when making calls. The list will be available online. In addition, many states market their Relay Partners to deaf, hard-of-hearing and speech-disabled communities. Relay users know they can feel confident about doing business by phone with Relay Partners. It's definitely worthwhile to join today.

To sign up, click on your state (left). If your state is not listed among these participating Relay Partner states, click here.

How Relay Works
To use relay, the nationwide access number is easy: 7-1-1. When people with hearing or speech disabilities make relay calls, they type their side of the conversation using a text-based telephone, or they use another assistive telephone device. The text is then voiced by a relay operator to the person who is using a standard telephone (you or your business). When you respond, the relay operator types your spoken words, verbatim, back to the text phone user. There are no worries about information that is shared because by law, all of the conversation must be kept completely confidential.